I rented the flat with Riverdale. Very good experience. No issues regarding my contract and tenancy. Staff was very helpful and professional. I required quickly a contract for a fixed, but unusual period of time and Riverdale were flexible. Thanks.
Where do I begin, checking out was a nightmare they added the cost for cleaning after the flat was thoroughly cleaned. Added the cost of cleaning the carpet when it was in a cleaner state when I received it. Added the cost of cleaning the kitchen and fridge which was cleaned from top to bottom. They added cost for emptying the fridge which consisted of unopened bottles of water and a bag of peas in the freezer. All of this was taken from my deposit which was over a 1000!!! The total deductions was over 400. Also of you renew your contract with them there is a charge of 30 each time and a checkout fee of 60. Please be very careful if you rent with these people
Amazing customer service. Have dealt with lots of estate agents in the past and these guys are the best!
Without doubt the most useless estate agent I have come across - and I have met plenty. No idea about the state of the property. Became defensive to the point of being rude when challenged and was a complete waste of space. Had any of the staff spent any time at all getting to know the property instead of providing false and frankly misleading information would not have had to waste a complete day and could have spent my time more constructively with someone who acted with integrity and professionalism from another agency, something this person clearly lacked. Learn from my mistake and go elsewhere if you can.
The best letting agency in Ipswich. Friendly, professional and efficient. Highly recommended. Tenant for over 3 years. Will use Riverdale Estates again.
Riverdale Estates is a UK Real Estate Agency based in Ipswich, East of England. Riverdale Estates is located at 10 Wherry Quay, Ipswich IP4 1LG, UK.
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