Since they have changed to booking appointments only over the phone then I have been able to get an appointment on the day. Has relieved the stressful phoning first thing.
Have been with this practice since it started, and way back before then when it was in lower brook street, got worse over the past few years to the extent that it is almost impossible to get an appointment if you work and now cannot even get repeat prescriptions over the phone.Yesterday was the last straw, after waiting to park for 15 mins, got into the reception 10 mins late, unable to use screen to book in so asked at reception where i was told by the arrogant miserable receptionist i was entered as 'not attending' unable to get in again but was told, 'to avoid car park delays in the future book an early appointment'...fuming wasn't the word, its difficult enough to try to get an appointment let alone a specific time. pharmacy can never find your medication, the whole place is an absolute shambles now so have downloaded forms to change doctors.
Absolute shambles ! Been trying for 2 days to get an appointment for my son , you cannot speak to a human only a robot lady ! I ring from 8am only to find out all appointments have been taken ! Will end up at a&e I think and get a telling off for being there ! What other choice do I have !! I do not recommend this surgery to anyone , we will be moving as soon as we can find a new surgery ! Very disappointed!!!!!
Dr A E Flett - Burlington Primary Care is a UK Doctor based in Ipswich, East of England. Dr A E Flett - Burlington Primary Care is located at 14 Burlington Rd, Ipswich IP1 2EU, UK.
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