Restored my faith in dentists really pleased with the treatment I received would highly recommend
Lighthouse Dental Practice is by far the best dental surgery I have ever been with. It is not only the quality of the technical dentistry that is outstanding, but also the personal quality of the service. As someone who can become very anxious about having dental work done and used to have to be sedated at my previous surgery, even for the smallest of fillings, at Lighthouse Dental Practice the sheer quality and high standard of personal service has taken me to the point where Im having root canal work done without sedation. This is due to the trusting relationships that staff build up with patients, largely based on excellent communication and support. I would recommend this surgery to anyone, without reservation, especially if you are an anxious or nervous patient.
After doing research of dentists in Ipswich the lighthouse dental practice stood out for me due to the claim that they specialise in nervous patients. From the moment I made the phone call I was put at ease. On the day of my appointment I walked into the surgery and was greeted by a very friendly receptionist- just what you need when you have the nervous waiting room dread. Susie was friendly, chatty and really reassuring that most people are nervous! Dr Tocca is known for dealing with very nervous patients and the moment I met him I felt reassured he wouldn't pressure me or put me out of my comfort zone. Dr Tocca sat down next to me and asked me why I was so nervous.. with this in mind he could change the way in which he treated me. Dr Tocca took xrays and explained in details my teeth and the treatment I will need! Usually I dread having to book treatment appointments but I can listen to my music whilst Dr Tocca carries out his work and we will have signals if we need to have a break etc. I walked out of the surgery feeling confident that I will be heading back and getting the treatment I need without feeling ashamed or embarrassed. I thoroughly recommend Dr Tocca and his team especially for nervous patients!
The best dental practice I've ever been to!!!Before signing up to the Lighthouse, I had only ever known NHS dentistry, and thus was amazed at the undeniable difference in level of care, patient information and attention to detail provided here. Furthermore, being a substantially nervous patient (due to horrible past dentist experiences) I feel confident that when I go in for an appointment I will be treated with respect and consideration for my anxieties during treatment. For example, I recently went in for a filling and scaling with Dr Tocca (which I was quite nervous about) and was assured that if I felt any pain I could halt the treatment and be given extra anaesthetic or even be sedated if I was too uncomfortable, making the whole experience easily bearable as I felt completely numb during the procedure. Yes, private dentistry is more expensive, however I personally would never go back to an NHS dentist after finding a place as exceptional as the Lighthouse; I would much rather pay the extra fees for the elimination of anxieties and being able to work together with the dental team to improve my dental health (of which has greatly improved since joining!!)
After arriving at Lighthouse Dental Practice for an emergency appointment, I was relieved to hear from Dr Tocca that the extreme pain I was experiencing would subside with antibiotics, and there was hope for my decayed molar. Over three further appointments, he thankfully saved and restored my molar with root canal treatment. I am so grateful to Dr Tocca and his team for their warm, gentle, and professional manner, which made me feel at ease throughout the procedures. Nothing was too much trouble! I would highly recommend Dr Tocca and his team.
Lighthouse Dental Practice is a UK Dentist based in Ipswich, East of England. Lighthouse Dental Practice is located at 34 High St, Ipswich IP1 3QJ, UK.
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